Who We Are as a Health System
Dartmouth-Hitchcock Health (D-HH) is New Hampshire’s only academic health system and the state’s largest private employer as well as the state’s largest health care system and private employer. Primarily serving New Hampshire and Vermont as well as patients from across northern New England, it is a non-profit and integrated health care delivery network of more than 1,800 providers in almost every area of medicine, and five member organizations all of whom possess the same commitment to provide the highest quality of care to the nearly 2 million community members we serve throughout the region.
The D-HH Family: Caring for our Communities in Extraordinary Ways
The D-HH system is committed to caring for the communities we serve in a timely, coordinated, compassionate and patient-centered way. As part of one health system patients are moved through the care continuum of assessment, diagnosis, treatment or intervention and recovery by a coordinated team to manage procedures or for disease diagnosis. D-HH is committed to providing superior patient outcomes, ease of access to state-of-the-art care and cost transparency. From providing nationally recognized cancer care, to fighting the opioid epidemic, to partnering with community organizations in improving the health of our region, the D-HH system is dedicated to providing the very best care today and well into the future.
Who We Are
D-HH is the parent company to a number of hospitals and health care organizations that care for patients across the region.
Dartmouth-Hitchcock Medical Center: D-HH is anchored by Dartmouth-Hitchcock Medical Center (DHMC), our flagship academic medical center located in Lebanon, New Hampshire that is composed of Mary Hitchcock Memorial Hospital, a 396-bed hospital founded in 1893, and the Lebanon division of the Dartmouth-Hitchcock Clinic, a large multi-specialty physician group practice founded in 1927 which provides medical services to patients, as well as medical education to clinicians and research through its six main sites in Lebanon, Keene, Manchester, Nashua and Concord, New Hampshire and Bennington, Vermont, as well as through a network of smaller practice sites at 24 locations throughout the region. DHMC was recently named one of the 100 Great Hospitals in America by Becker’s Hospital Review, as well as ranked New Hampshire’s Best Hospital for 2019-20, and cited for excellence in 13 clinical programs by US News and World Report.
Dartmouth-Hitchcock Norris Cotton Cancer Center: Dartmouth-Hitchcock Norris Cotton Cancer Center: Dartmouth-Hitchcock’s Norris Cotton Cancer Center is one of the nation’s premier facilities for cancer treatment and research. It is one of only 51 National Cancer Institute-designated comprehensive cancer centers in the United States. We deliver compassionate, patient- and family-centered care through our 16 multidisciplinary disease-specific Clinical Oncology Groups, robust Patient and Family Support Services, and a dedicated Oncology Nurse Navigator Program. We also offer patients extensive opportunities to participate in clinical research, with more than 250 open clinical trials. The Center is also home to four NCI-funded Research Programs, including Cancer Biology and Therapy, Immunology and Cancer Immunotherapy, Cancer Population Sciences and Translational Engineering in Cancer, as well as extensive programming in education and in community outreach and engagement.
Children’s Hospital at Dartmouth: As New Hampshire’s only children’s hospital, the Children’s Hospital at Dartmouth-Hitchcock (CHaD) provides an extended system of care that offers advanced pediatric services. CHaD is recognized by the Children’s Hospital Association as a “children’s hospital within a hospital”. CHaD is one of more than 220 children’s hospitals in the United States providing care specifically focused on children.
Academic and Research Partnership: DHMC serves as one of the primary teaching hospitals and one of the major research partners for the Geisel School of Medicine at Dartmouth, offering 49 accredited medical education training programs to nearly 400 residents and fellows annually. As New Hampshire’s largest and most active research center, Dartmouth-Hitchcock – in partnership with Geisel – conducts a wide range of research in basic, clinical and translational science, and applied research projects in various medical specialties. Dartmouth-Hitchcock is also the clinical partner to Dartmouth College in carrying out the objectives of SYNERGY, as well as with The Dartmouth Institute (TDI), a pioneer in health services research. TDI research has generated significant new insights regarding geographic variations in healthcare delivery, the adaption and integration of payment reform models, and the factors influencing physician decision-making and patient-clinician communication. Through this work, TDI faculty help policy makers, systems leaders, and healthcare providers improve practices. This includes the development of innovative “learning health systems” in which patient experience and the outcomes of real healthcare practice generate the data that researchers need to improve care. At D-H and other sites around the country, TDI investigators are testing new strategies and models to improve patient-clinician communication and give patients the tools they need to make more informed decisions about their care.
D-HH is committed to providing high-quality, compassionate and convenient care to patients throughout the region and to provide it, when possible, close to home. The D-HH family of members can coordinate resources and plan jointly to meet the health and health care needs of the populations we serve.
Our member organizations include: Alice Peck Day Memorial Hospital in Lebanon, New Hampshire, Cheshire Medical Center in Keene, New Hampshire, Mt. Ascutney Hospital and Health Center in Windsor, Vermont, New London Hospital in New Hampshire, and the Visiting Nurses and Hospice for New Hampshire and Vermont.
D-HH SYSTEM LEADERSHIP
Joanne M. Conroy, MD, serves as CEO and President of Dartmouth-Hitchcock and Dartmouth-Hitchcock Health, a role she has held since arriving in 2017.
Prior to her appointment, Dr. Conroy served as CEO of Lahey Hospital and Medical Center (formerly the Lahey Clinic), a large, integrated delivery system with more than 1,400 physicians, 18,000 employees, $4 million in grant funding for medical research and $2.0 billion in annual revenue.
From 2008 to 2014, she served as Chief Health Care Officer of the Association of American Medical Colleges (AAMC), focusing on the interface between the health care delivery system and academic medicine, paying particular attention to how health care in academic settings can manage the challenge of health care reform and the operational implications of the Affordable Care Act. Dr. Conroy represented the interests of approximately 350 teaching hospitals and health systems, including 40 Veterans Affairs medical centers, through the AAMC Council of Teaching Hospitals and Health Systems.
From 2001 to 2008, she served as Executive Vice President of Atlantic Health, Chief Operating Officer/ President of Morristown Memorial Hospital, a 695-bed flagship teaching hospital.
From 1986 to 2001, Dr. Conroy served many roles at the Medical University of South Carolina, including Vice President for Medical Affairs, Chair of Anesthesiology and Senior Associate Dean of the College of Medicine.
Taking Pride in Who We Are
New Hampshire’s Best Hospital as noted by U.S. News & World Report
NCI Comprehensive Cancer Center entering its fifth decade of continuous NCI designation
First in nation Shared Decision-Making Center
The academic health system partner of Dartmouth’s NIH-funded CTSA, SYNERGY.
One of the first health systems selected to be model Accountable Care Organization
Dartmouth-Hitchcock Advanced Response Team (DHART) provides both air and ground specialized emergency medical transport services throughout northern New England
New Hampshire’s only full-service Children’s Hospital
Center for Surgical Innovation, new innovative ways to explore surgery and technology
Value Institute to help lead change in health care
Transparency of Information – charges and results published on the web
Heart and Vascular Center with <4% mortality rate, among the best in the nation
Quality and Safety scores of DHMC lead New England for large teaching hospitals
Gold seal accreditation by the Joint Commission
Named to New Hampshire Magazine Hall of Fame as one of NH’s best Companies to work for
Listed on Becker’s Hospital Review as one of 150 Great Places to Work in Health Care
D-HH Workforce Readiness Institute recognized by U.S. Department of Labor for job training program