Dartmouth-Hitchcock Workforce Readiness Institute

The Dartmouth-Hitchcock Workforce Readiness Institute (D-H WRI) offers a number of training opportunities to help you launch or advance your career in health care. As New Hampshire’s only academic health system, we support a culture of continuous learning, value diversity in our workforce and are committed to welcoming learners into our teams.

We encourage you to learn about the different programs offered at D-H and the career opportunities for graduates. Regardless of whether you have always been interested in health care, or are just starting to explore it – we welcome you to apply.

Pharmacy Technician Apprenticeship Program Overview:

CW Pill PourAre you a detailed person who likes to work in a fast paced environment? Do you enjoy helping people, learning, and working with a team? Are you interested in having the opportunity to earn while you learn? Dartmouth-Hitchcock Workforce Readiness Institute (D-H WRI) is looking for motivated individuals for the Certified Pharmacy Technician Apprenticeship Training Program.

Up to 8 individuals will be selected and hired by Dartmouth-Hitchcock to become Certified Pharmacy Technicians in our Outpatient Pharmacy in Lebanon, NH. During the 9 week training period students will have the opportunity to earn college credits and an hourly training wage. At the end of the 9 week training students will sit for the Pharmacy Technician Certification Board (PTCB) exam and upon passing will earn their Certified Pharmacy Technician (CPhT) credential.

This full time hands-on training program includes both classroom and outpatient pharmacy training. Courses offered include Healthcare Professional Communication, Processing and Handling of Medications and Medication Orders, Procurement, Billing, Reimbursement, and Patient & Medication Safety.

Interested individuals are welcome to join us for an information session on Monday, June 11th, at DHMC from 6:00-7:30pm.

Register Now

Traits of a Successful Pharmacy Technician:

  • Enjoys a fast paced environment
  • Effective communicator
  • Problem Solvers
  • Team Player
  • Proactive
  • Thoughtful
  • Detailed
  • Courteous & respectful

Program Timeline:

Program Info Session Monday, June 11th at 6:00pm
Assessment Testing
*Each candidate will register for one session
Tuesday, June 12th,
Wednesday, June 13th,
or Thursday, June 14th
Program Interviews Tuesday, June 19th &
Wednesday, June 20th
Candidate Notification Thursday, June 21st
Program Enrollment Monday June 25th
D-H General Orientation Monday, July 16th
Classroom/Skills Training Tuesday, July 17th – Friday, September 14th
Download the F.A.Q.

Role of a Pharmacy Technician in the Outpatient Pharmacy:

Pharmacy Technicians (PTs) work collaboratively with Pharmacists, Nurses, Doctors, insurers and other members to support a positive patient experience. Activities a PT working in an outpatient pharmacy at D-H include:

  • Assist with entering prescriptions information into the computer system
  • Process insurance claims
  • Prepare prescription medication orders for pharmacist review
  • Assist patients at check out
  • Monitor prescription claims and payments
  • Obtain patient information
  • Provide exceptional patient experience

Spotlight on Current Apprentice:

Meet Chelsea Wootton:

Chelsea is a current Pharmacy Technician Apprentice working in the Outpatient Pharmacy at D-H.

“When I began the PT program in 2017 I was working full time as a baker. I had no medical background and while I loved baking I was looking for something more. I wanted a job that would require me to think and be challenged every day. I certainly have that in the outpatient pharmacy! This apprenticeship has helped me become more professional, changed the way I communicate and the way I present myself. It has changed my future in such a positive way.On the last day of the classroom training I was asked If I was nervous about starting work and I shared that I wasn’t nervous at all because all of the job shadowing we did gave me the confidence to start. The on the job training was incredibly beneficial and the shadowing made me feel like I was already part of the team.”

Documents to bring to Program Information Session:

  • Current resume
  • Cover letter that outlines why you are interested in the Pharmacy Technician Apprenticeship Program and how it aligns with your future career goals
  • 1 Letter of Reference – Professional reference preferred


  • Explaining Selection Process
  • Program Costs
  • Certification

Event Location

Our Information Sessions will take place at Dartmouth-Hitchcock Medical Center, Auditorium E at 1 Medical Center Dr., Lebanon, NH.

We hope to see you at our Information Session!

Want to speak to someone regarding the session, or have questions or concerns?

Contact Us