Who We Are as a Health System
Dartmouth-Hitchcock Health (D-HH) is a non-profit academic health system primarily serving New Hampshire and Vermont as well as patients from across New England. As the largest health care system and employer in New Hampshire, D-HH is an integrated health care delivery network of providers and member organizations with the same commitment to provide the highest quality of care to the nearly 2 million community members we serve throughout the region.
The D-HH Family: Caring for our Communities in Extraordinary Ways
The D-HH system is committed to caring for the communities we serve in a timely, coordinated, compassionate and patient-centered way. For procedures or disease diagnosis, patients are moved through the continuum of assessment, diagnosis, treatment or intervention and recovery by a coordinated team as part of one health system. D-HH is committed to providing superior patient outcomes, ease of access to state-of-the-art care and cost transparency. From providing nationally recognized cancer care, to fighting the opioid epidemic, to partnering with community organizations to improve the health of our region, the D-HH system is dedicated to providing the very best care today and long into the future.
Who We Are
D-HH is the parent company to a number of hospitals and health care organizations that care for patients across the region.
Dartmouth-Hitchcock Medical Center: D-HH is anchored by Dartmouth-Hitchcock Medical Center (DHMC), our flagship academic medical center located in Lebanon, New Hampshire that is composed of Mary Hitchcock Memorial Hospital, a 396-bed hospital founded in 1893, and the Lebanon division of the Dartmouth-Hitchcock Clinic, a large multi-specialty physician group practice founded in 1927. DHMC was recently named one of the 100 Great Hospitals in America by Becker’s Hospital Review, as well as ranked New Hampshire’s Best Hospital for 2019-20, and cited for excellence in 13 clinical programs by US News and World Report.
Dartmouth-Hitchcock: Dartmouth-Hitchcock is the collective identity of Mary Hitchcock Memorial Hospital and the Dartmouth-Hitchcock Clinic. As one of the largest multispecialty physician group practices in New England, the Dartmouth-Hitchcock Clinic provides medical services to patients, as well as medical education to clinicians and research through its six main sites in Lebanon, Keene, Manchester, Nashua and Concord, New Hampshire and Bennington, Vermont, as well as through a network of smaller practice sites at over 24 locations throughout the region.
Academic and Research Partnership: DHMC serves as the teaching hospital and research partner for the Geisel School of Medicine at Dartmouth, offering 49 accredited medical education training programs to nearly 400 residents and fellows annually. U.S. News & World Report ranked Geisel the 27th best medical school for primary care in 2018. Our physicians serve as faculty and program directors for these programs. Also, DHMC has agreements with 30 external organizations for required offsite education rotations, including Cheshire Medical Center and New London Hospital in New Hampshire and the Veterans Affairs Medical Center (VAMC) in White River Junction, Vermont.
As New Hampshire’s largest and most active research center, Dartmouth-Hitchcock – in partnership with Geisel – conducts a wide range of research in basic, clinical and translational science, and applied research projects on current problems in various medical specialties. Dartmouth-Hitchcock is the clinical partner to Dartmouth College in carrying out objectives of SYNERGY, the Clinical and Translational Science Award (CTSA). SYNERGY is funded, in part, through a $16.1 million award to Dartmouth College in September 2013 from the clinical and translational science award program of the National Institutes of Health. By connecting to critical resources, funding opportunities, technologies, research training and expertise, SYNERGY helps investigators advance research and efficiently translate discoveries into improved population health.
D-HH is committed to providing high-quality, compassionate and convenient care to patients throughout the region. One way to help carry out this commitment is to create stronger, more integrated relationships with community hospitals and providers throughout the region to provide when possible, the best care closer to home. Through these relationships, the D-HH family can better coordinate resources and plan jointly to meet the health and health care needs of the populations we serve.
Our member organizations include: Alice Peck Day Memorial Hospital, Cheshire Medical Center, Mt. Ascutney Hospital and Health Center, New London Hospital and Visiting Nurses and Hospice for New Hampshire and Vermont.
New London Hospital became the first member to join the D-HH system in 2013. In that time, NLH has had a close relationship with DHMC, with a growing number of clinical services that are offered at NLH that are staffed by DHMC providers. These include:
D-HH System Leadership
Joanne M. Conroy, MD, serves as CEO and President of Dartmouth-Hitchcock and Dartmouth-Hitchcock Health, the largest private employer and only academic health system in the state of New Hampshire. Dartmouth-Hitchcock Health is a nonprofit system that includes: Dartmouth-Hitchcock Medical Center, which is the system’s 429-bed flagship teaching hospital; the Dartmouth-Hitchcock Clinic (a multi-specialty group practice employing more than 1,000 physicians), the Norris Cotton Cancer Center; the Children’s Hospital at Dartmouth-Hitchcock; four affiliate hospitals (New London Hospital, Mt. Ascutney Hospital and Health Center, Cheshire Medical Center, and Alice Peck Day Memorial Hospital); the Visiting Nurse and Hospice for New Hampshire and Vermont; and 24 ambulatory care clinics.
Prior to arriving at Dartmouth-Hitchcock Health in 2017, Dr. Conroy served as CEO of Lahey Hospital and Medical Center (formerly the Lahey Clinic), a large, integrated delivery system with more than 1,400 physicians, 18,000 employees, $4 million in grant funding for medical research and $2.0 billion in annual revenue.
From 2008 to 2014, she served as Chief Health Care Officer of the Association of American Medical Colleges (AAMC), focusing on the interface between the health care delivery system and academic medicine, paying particular attention to how health care in academic settings can manage the challenge of health care reform and the operational implications of the Affordable Care Act. Dr. Conroy represented the interests of approximately 350 teaching hospitals and health systems, including 40 Veterans Affairs medical centers, through the AAMC Council of Teaching Hospitals and Health Systems.
From 2001 to 2008, she served as Executive Vice President of Atlantic Health, Chief Operating Officer/ President of Morristown Memorial Hospital, a 695-bed flagship teaching hospital.
From 1986 to 2001, Dr. Conroy served many roles at the Medical University of South Carolina, including Vice President for Medical Affairs, Chair of Anesthesiology and Senior Associate Dean of the College of Medicine.
Taking Pride in Who We Are
• New Hampshire’s Best Hospital as noted by U.S. News & World Report
• First in nation Shared Decision Making Center
• One of the first health systems selected to be model Accountable Care Organization
• Dartmouth-Hitchcock Advanced Response Team (DHART) provides air and ground specialized emergency medical transport services throughout northern New England
• Comprehensive Cancer Center and Children’s Hospital
• Center for Surgical Innovation, new innovative ways to explore surgery and technology
• Value Institute to help lead change in health care
• Transparency of Information – charges and results published on the web
• Heart and Vascular Center with <4% mortality rate, among the best in the nation
• Quality and Safety scores of DHMC lead New England for large teaching hospitals
• Gold seal accreditation by the Joint Commission
• Named to New Hampshire Magazine Hall of Fame as one of NH’s best Companies to work for
• Listed on Becker’s Hospital Review as one of 150 Great Places to Work in Health Care
• D-HH Workforce Readiness Institute recognized by U.S. Department of Labor for job training program